Unlimited seats. No per-resolution fees. Start with a free month and grow from there.
Every team member gets access. No per-seat fees, ever.
10,000 conversations/month on Standard. Still a fraction of what competitors charge per resolution.
Slack, Email, Web, Telegram, Discord, Zendesk. Connect wherever people need answers.
GitHub, Notion, Confluence, Zendesk, website crawl, and more. Start with what you need and expand as new teams, products, or domains come on board.
Every organization gets a fully isolated database. Your data never mixes with other customers.
Everything you need to get started
For growing teams that need more capacity
Additional KBs available
For teams that need to measure and improve
Additional KBs available
Competitors charge $0.99-$2.00 per resolution on top of seat fees. We include generous conversation volume in every plan because more conversations make the platform smarter. No surprises on your bill.
We'll let you know you're approaching your limit. If you consistently exceed it, that's a great signal you're getting value and we'll work with you on upgrading to a plan that fits.
A knowledge base is a collection of documents organized around a team, product, or domain. Separating knowledge by function improves agent accuracy and lets you measure effectiveness independently.
When a new team adopts the platform, when you launch a new product line, or when you need to separate internal knowledge (escalation procedures, pricing) from external knowledge (customer-facing responses).
Yes, you can upgrade or downgrade at any time. We'll prorate the difference.
Yes! Talk to sales about annual billing options and discounts for longer commitments.